Shipping policy

Last Updated: May 2025

At CuddleBuds, we take pride in delivering your pet’s meals with care, speed, and reliability. Here's everything you need to know about our shipping process:

🚚 Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.

📦 Shipping Locations

We currently ship across India.
If your address is not serviceable, we’ll contact you to offer an alternative solution or issue a refund.

⏳ Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.
Deliveries to remote or rural areas may take slightly longer.

💰 Shipping Charges

Shipping charges will be clearly mentioned at checkout based on your order value and location.
Please refer to the cart or checkout page for exact shipping fees.

🔄 Order Tracking

Once your order is shipped, we’ll send a tracking link via SMS or email.
You can track your order status in real-time.

📦 Packaging

We ensure your pet’s food is packed securely using freshness-sealed and retort packaging to maintain product quality during transit.

❗ Possible Delays

Although we strive for timely deliveries, delays may occur due to weather, logistics issues, or unforeseen circumstances. We appreciate your patience and support.